My Whole Journey
Hi there! I’m Jahn Eiram Bontia from the Philippines. Ever since 2010, I was a working student during my college days. I worked with different companies locally like an Internet Cafe Attendant, Gas Pump Attendant, and as a Cook Assistant in a restaurant. When I stopped studying way back in 2012, I decided to learn more about the BPO industry to improve my communication and English skills. Thankfully, after a lot of hard work, I got hired.
I started my professional career in the BPO industry in 2014, assisting different companies in the United States and the United Kingdom. I’ve worked with:
- – Verizon Wireless US: Customer Service Representative, Sales, Tech Support, and Customer Success Representative
- – Virgin Mobile UK: Customer Service Representative, Sales, Tech Support, and Customer Success Representative
- – Viator.com US: Sales Representative and Customer Support Representative
While I was in the BPO industry, I started my own clothing line business in 2016. I learned about Facebook Ads and had a great run for two years, with a lot of customers and sales, profiting more than 3000% of my original investment. When the trend dropped in late 2018, I didn’t dwell on it too much and just closed down my shop.
In 2019, I started learning more about the “Virtual Assistant” industry. Back then, there were no AI tools or much information on search engines like Google and YouTube. So, I bought paid courses, got certificates, and learned from experts who had been doing it for many years. After three months of preparation and studying, I passed my first interview and got hired by a Virtual Assistant Agency called “The VA Hub Inc.” They trained me further, set my standards higher, and made my perspective better. I got hired by two different clients on the same day during my first few interviews. I also got an award as the “VA of the Year” in my first year for having great quality and on-time deliverables, positive client reviews, and perfect attendance. I am really happy and grateful to Ms. Mika (Michelle Miranda) for her strict yet fair supervision, and to my previous managers, Ms. Jeri Yulo and Mr. Matt Guerrero. They are fundamental to who I am today.
When Covid-19 affected me, I had to resign and focus on my recovery, being jobless for more than three months. Once I recovered, I started applying again and immediately got hired by multiple clients.
I worked with:
- – Cleaning Services Company (Residential and Commercial)
- – Law Firm (Bankruptcy and Personal Injury)
- – Sports Center Complex
- – Virtual Assistant Agency
- – Multiple Digital Marketing Companies
- – Boutique Store (eBay & E-commerce)
- – Auto Parts Store (Amazon & Ebay)
- – Business Financing Company
- – Consulting Firm
- – Virtual Reality Game Company
- – Multiple ABA Services for Kids Companies
- – Fashion Styling Company
- – Firearm Licensing Agency
- – Roofing Company
- – Construction Company
- – Renovations Company
- – Arm Watch Store (Shopify)
- – Locksmith Services Company
- – Mental Health Therapy Company
- – Dental Clinic
- – Bugs Extermination Company
- – Hair Wig Company
- – NLP Certification and Training Company
- – NCLEX-RN and NCLEX-LNP Company
- – Autism Therapy Company
- – Drug and Addiction Rehab Center Company
- – Yoga and Pilates Center
- – Psychology Doctor Services
Now, I have built a powerhouse team of hardworking, loyal, smart, and experienced individuals. We provide excellent quality service in Ads Management/Media Buying for Facebook Meta ads and Google ads, Landing Page, Website, Lead Magnet, and Funnel Creation, Social Media Management, and Customer Service (Email, Phone, or Chat).